Your Privacy Choices

Last updated: July 2026

Thunder Pet respects your right to privacy. This page explains the choices you have regarding the collection, use, and disclosure of your personal information under Canadian law, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Ontario Consumer Protection Act, 2002.

Your Rights Under PIPEDA

Under PIPEDA, you have the right to:

Access the personal information we hold about you
Correct any inaccurate or incomplete personal information
Withdraw consent for the collection, use, or disclosure of your personal information (subject to legal or contractual restrictions)
Challenge our compliance with PIPEDA's 10 Fair Information Principles

How to Exercise Your Privacy Rights

You may exercise your privacy rights by contacting our Privacy Officer:

Email: info@thunderpet.store
Phone: +18076838859
Mail: 735 Red River Rd, Thunder Bay, ON P7B 1J6, Canada

We will respond to your request within 30 days, as required by PIPEDA. If we need more time, we will notify you of the extension and the reasons for the delay.

Opt-Out of Marketing Communications (CASL)

Under Canada's Anti-Spam Legislation (CASL), you may withdraw your consent to receive commercial electronic messages at any time:

Click the "Unsubscribe" link at the bottom of any marketing email
Email us at info@thunderpet.store with "Unsubscribe" in the subject line

We will process your request within 10 business days. Note: Even if you unsubscribe from marketing, we will still send transactional messages related to your orders (e.g., order confirmations, shipping updates).